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Response from the owner
hace 4 meses
Dear Liliana Figiaccone,Thank you for taking the time to share your experience. We are deeply sorry that your visit did not meet your expectations.We would like to apologise for the wait and are disappointed that you were not satisfied with the quality of your fish dish. Rest assured, we take great care in selecting our ingredients, which are always fresh and of high quality, and in preparing them to ensure excellent taste. We regret that you did not bring this matter up while you were with us, as it would have given us the chance to rectify the situation. We have passed your feedback on to the kitchen. You can also reach out to us via social.media@bindella.ch to share further details about your visit.We hope to have the opportunity to welcome you back and offer you a more satisfying experience. Our staff will be glad to make a recommendation to better meet your taste next time.la vita è bella - Bettina & Kornhauskeller-Team
