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Response from the owner
hace 15 días
Hi Zenalva, Thank you for contacting WHSmith with your concerns and outlining your experience at our store. We take customer service and the experience given to guests seriously and appreciate you taking the time to do this. I am very sorry to hear about your experience at our store and I have forwarded your feedback on to the Area Manager who will follow up with the store team. Kind regards, Cristina WHSmith Customer Service