Lucky Thai Food

Good afternoon Mr. Heiniger Thank you for ordering our Chicken Lucky and for taking the time to share your …Good afternoon Mr. Heiniger Thank you for ordering our Chicken Lucky and for taking the time to share your feedback with us. We are very sorry to hear that you were unhappy with the dish. We attach great importance to the quality of our food and would like to sincerely apologize for any inconvenience caused. The fact that the chicken had too many breadcrumbs, was oversalted and the meat was still red does not meet our standards in any way. We understand that this is unacceptable, especially with chicken. We take such feedback very seriously and will immediately discuss the issue with our kitchen team to ensure this does not happen again. Your experience does not reflect the demands we place on ourselves. We would therefore like to offer you a new dish of your choice as compensation - at our expense, of course. It's important to us that our guests have a positive experience and we'd love to show you that we can do better. Thank you again for your feedback and your openness. Kind regards Your Lucky Thai Food TeamMore