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Response from the owner
hace 5 meses
Dear Valued Guest,Thank you for sharing your feedback.We would like to clarify that all the services and arrangements provided during your stay were as communicated. The WiFi in the hotel is fiber-based, and a high-speed portable device was provided to ensure your online meeting could proceed smoothly. Regarding the breakfast for takeaway, our team prepared it as per the agreed request.We take all guest concerns seriously and strive to provide clear communication and efficient service. We regret any misunderstanding, but we assure you that all arrangements were handled professionally and in line with our standards.Warm regards,MaRadha Colombo Team