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Actualizado hace 15 días
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Saborea sus generosos espaguetis a la carbonara, su bien trabajada pasta y su sorprendente pollo para hacerte una idea de cómo es Mailo's The Mall Athens. Un gran número de usuarios mencionan que aquí el personal es bueno. Este lugar es famoso por su pulcro servicio. Los precios son bajos para la calidad que te dan. No dejes de fijarte en su agradable atmósfera. Pero los usuarios de Google no le han concedido a este lugar una calificación muy alta.
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Reseñas de visitantes en Mailo's The Mall Athens
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camila rodriguez ferro
hace 11 meses en Google
El servicio es terrible, los empleados lo atienden a uno de mala manera son muy groseros. Service: 1 Atmosphere: 1 Meal type: Dinner
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Khfddssuhsawyik 699y08yte0
hace un mes en Google
Fresh pasta,very good service,pastitsio one of the best sauce Food: 5 Service: 5 Atmosphere: 5
M
Response from the owner
hace un mes
We are very happy to hear that your experience was great Hope to see you again soon!
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Myrto Vlachia
hace 2 años en Google
I ordered Pesto Genovese from Mailo's The Mall Athens. This is the pasta I usually order from Mailo's menu, and I have done so in the stores in Chalandri and Kolonaki. It has always been excellent and even with variations depending on the cook, the location etc, it has always had excellent quality. From this food spot at the Mall, it was just simply not Pesto Genovese. it didn't have the taste, the look, or the ingredients of Pesto Genovese, as it had no... Pesto. You can plainly see it in the image attached. I approached the booth and asked could it be that there is a mistake, they said no, they denied this was totally different and nothing like the dish served in the other Mailo's locations and then just stood there looking at me. Then, I said listen this is the most expensive pasta on the menu (receipt in the other image attached), if you had simply said we've ran out of the pesto ingredients, basil or something, I would have ordered a different one. But the chef who said they made this, came forward and said 'this is pesto genovese with parsley, it has parmesan and butter'. Based on the picture and the taste, I don't know that it was even that. I asked them why they only valued their own time at work, and not mine, who looked forward to spend the 8 euros that I make in two hours of work, just to eat Mailo's Pesto Genovese. From the rest of the reviews, I see I was lucky, some people were served uncooked pasta or with weird brown things in it. Mailo's as a food chain deserves to have a successful spot at the Mall Athens, it's so popular, and rightfully so. The service and the management responsible for this service and their business policies are a disgrace to say the least. I wish the management would change and the food would be good again, needless to say until that happens, I won't spend another euro there. Meal type: Dinner Price per person: €5–10 Food: 1 Service: 1 Atmosphere: 1
M
Response from the owner
hace 2 años
Dear Myrto, We hope this message finds you well. We wanted to reach out personally to express our sincere apologies for the less than satisfactory experience you had at our Fresh Pasta franchise. We truly value your feedback and appreciate you taking the time to bring your concerns to our attention. Our team has thoroughly reviewed the incident, and we have taken immediate steps to rectify the issues you highlighted. We would like to assure you that the recipes we use throughout our network of stores are very specific and the quantity of each ingredient is very carefully weighed in the preparation of each product. In addition, our staff is trained by a qualified team, with the aim of ensuring compliance with all hygiene, quality and safety rules, as well as the execution of our recipes is followed reverently, so that all our consumers have the opportunity to enjoy exactly the same taste and quality of our products in all Mailo's stores. We would also like to invite you to reach out to us at info@mailos.gr, if you would like to discuss your concerns further. We hope to have the privilege of serving you again in the future and providing you with the exceptional dining experience we are known for. Mailo's Team
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€5 - €10
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Dirección
The Mall, Andrea Papandreou 35, Atenas, Ática, Grecia
Características
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Accesible para sillas de ruedas
Horario
| LunesLun | 11:00-00:00 |
| MartesMar | 11:00-00:00 |
| MiércolesMié | 11:00-00:00 |
| JuevesJue | 11:00-00:00 |
| ViernesVie | 11:00-00:00 |
| SábadoSáb | 11:00-00:00 |
| DomingoDom | 11:00-00:00 |
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