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Response from the owner
hace 9 meses
Hello, thank you for taking the time to share your feedback.We sincerely apologize that your experience did not meet your expectations. We understand how frustrating long wait times and unavailable menu items can be, and we take your comments very seriously as we work to improve our service and communication with our guests.Regarding the beverages, we use plastic cups on certain occasions for operational and safety reasons; however, we understand your point and will take it into consideration.We truly appreciate your feedback and hope to have the opportunity to welcome you back and provide you with a better experience.