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hace 4 meses
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Después de ver Kurpfalzbrucke, puedes comer algo en esta comida rápida. Muchos de sus clientes opinan que los camareros ofrecen aquí unos bien valorados nuggets de pollo. Vas a llevarte un buen recuerdo de McDonald's, puesto que es bien conocido por su gran servicio y su amable personal, siempre dispuesto a ayudar. Tan pronto como entras en este establecimiento, notas su exótica atmósfera. Pero los usuarios de Google han valorado este lugar y no ha llegado a una puntuación muy alta.
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Niklas Wider
hace 4 meses en Google
Always old fat... fries, nuggets and chicken burgers taste rancid. By far one of the worst Mc's far and wide...I'm bound to get a stomach ache when I eat there...even though it's so close, from now on I'd rather go to a competitor where it tastes like a king Service: Dine in Meal type: Lunch Price per person: €90–100 Food: 2 Service: 1 Atmosphere: 1
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AL LORD
hace 4 meses en Google
excellent Service: Dine in Meal type: Brunch Price per person: €1–10 Food: 5 Service: 5 Atmosphere: 5
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Response from the owner
hace 4 meses
We really appreciate your positive feedback! Your McDonald's team
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Cool Tool Productions
hace 5 meses en Google
Poor Service and Unprofessional Staff at This McDonald's Location! I feel compelled to share a disconcerting experience I had at this McDonald's, which has significantly altered my perception of their customer service. As a frequent visitor, I've repeatedly observed a particular staff member, a Southern European lady, about 160 cm tall, who consistently exhibits extremely rude behavior towards both customers and her colleagues. Her demeanor always seems confrontational, negatively impacting the ambiance of the place. My recent visit was particularly distressing. I handed over a 50 Euro note, but she wrongly accused me of giving just 10 Euros. Considering I never carry 10 Euro notes and had recently filled my wallet with 150 Euros, her accusation was not only baseless but also quite upsetting. When I politely suggested verifying the register for any extra cash later, she, known for her loud and disrespectful manner, addressed me in an informal and inappropriate manner, despite my requests for a formal interaction. The situation worsened when her supervisor, displaying similar discourtesy, refused to help resolve the issue. Their combined unprofessionalism, including the supervisor's refusal to provide her name, left me feeling utterly disregarded and disrespected. It's disheartening to see such behavior overlooked by management, who seem more amused than concerned with maintaining a respectful environment. I have since contacted McDonald's headquarters, and they have informed me that my complaint has been forwarded to the franchise owner. I am keen to see how McDonald's addresses this issue. Because of this incident, I have decided never to return to this McDonald's and cannot recommend it to others. The lack of basic courtesy and professionalism at this location is deeply disappointing, and I hope my feedback spurs necessary changes in staff behavior and managerial oversight. Service: Dine in Price per person: €40–50 Food: 2 Service: 1 Atmosphere: 2
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Response from the owner
hace 5 meses
Wir entschuldigen uns aufrichtig für Ihre unangenehme Erfahrung in unserem Restaurant. Ihre Meinung ist uns wichtig, und wir nehmen Ihr Feedback ernst. Bitte senden Sie uns eine E-Mail mit dem Ort, Datum und der Uhrzeit Ihres Besuchs an feedback@mcdonalds-buech.de . Wir werden alles tun, dass Ihre zukünftigen Besuche bei uns angenehmer sind. Ihr McDonald's-Team
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Comida Rápida, Opciones vegetarianas
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Dirección
Mittelstraße 12, Mannheim, Baden-Wurtemberg, Alemania
Características
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Sin asientos al aire libre
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No accesible para sillas de ruedas
Horario
| LunesLun | 10:30-02:00 |
| MartesMar | 10:30-02:00 |
| MiércolesMié | 10:30-02:00 |
| JuevesJue | 10:30-02:00 |
| ViernesVie | 10:30-05:00 |
| SábadoSáb | 10:30-05:00 |
| DomingoDom | 10:30-02:00 |
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