Mflame

Dear Sarah, I am deeply concerned to read about your experience. The health and safety of our guests is our absolute priority, and it is distressing to hear that you have been so unwell. We pride ourselves on using fresh ingredients and preparing our burgers daily, so we take reports of this nature very seriously. We would like to investigate this immediately to track our processes and identify what may have happened. Could you please contact us directly? We would appreciate it if you could share the date and time of your visit and any order details so we can conduct a thorough internal review. We hope you feel much better soon."