Mango Rabbit Boba

Hi Megan, We’re sorry to hear about your experience and appreciate you bringing this to our attention. Adding a tip without a customer’s authorization is absolutely not acceptable, and we take this matter very seriously. We have a zero-tolerance policy for any unauthorized charges. To investigate this properly, could you please provide the date, time, and any order details? We reviewed our orders but were unable to identify the transaction matching the $1 tip you mentioned. Our store has 24-hour camera monitoring, and we will conduct a full investigation once we have the details. We value our team and train our staff carefully to uphold honesty and good service, so we want to fully understand what happened and address it appropriately. Please email us at mangorabbitboba@gmail.com with the details. If an unauthorized tip was added, we will absolutely refund it and would also like the opportunity to make things right for you. We are always working to improve our products and service, and we appreciate your feedback.

Hi Cole, Very thankful for your support to our small business, its our pleasure to see you enjoy it, this means a lit to us, and we will keep working hard to deliver good quality and affordable price we hope to see you again soon.

Hi Elizabeth , Thank you so much for supporting our small business. Since we are slow in the weekday, if we got more busy and business got pick up then we can afford and add on more people in the shift and which we definitely love to see it happened in the near future, welcome to bring and share our info to your friends and family, and we will take good care of you, we trained and encouraged team members to follow the SOP and ensure the delivery of the drink and food delivery fresh andhand crafted.