Mistora

Hello Jacquella, Thank you for taking the time to share your feedback, and we sincerely apologize for the frustrating experience you had that evening. We do want to clarify that the album itself was officially released at 12:00 AM, which is why it was not played prior to that time. We were also experiencing POS system issues that evening, which unfortunately caused delays in order flow and service timing. We would also like to clarify that we are not certain which owner you may have spoken with. While those factors provide context, we understand that they do not change the experience you had as a guest. We’re glad your server continued trying to assist throughout the night, but we recognize that the delays and communication issues impacted your visit, and we appreciate you taking the time to share your feedback.