Monarch Restaurant

Name: Monarch Restaurant
Address: 1401 Elm St 49th Floor, Dallas, Texas, Estados Unidos
Telephone: +12149452222
Price range: $$$$
Rating: 5

4007 votos

N.º 19 de 7978 restaurantes en Dallas

CerradoAbre a las 17:00

Actualizado hace 7 días

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Una de las atracciones turísticas locales, Renaissance Tower, está muy cerca de esta parrilla, y forma parte de la cultura única de esta ciudad. Monarch Restaurant se ha especializado en cocina italiana. Sus cocineros preparan aquí una casera ricotta de almendras, unas perfectamente elaboradas ostras y unos generosos rigatoni. Degusta su atrayente tiramisú cremoso, su sorprendente suflé de chocolate o su delicado pastel de chocolate.

La carta de vinos es muy variada: hay que satisfacer las necesidades de todos los visitantes. No vas a poder olvidar el espectacular café helado, la magnífica bebida de pan fermentado y el excelente café espresso que se pueden paladear aquí. Su paciente personal refleja el estilo y el carácter de este lugar. Siempre que vengas, notarás su admirable servicio. Según el criterio de los clientes, sus precios son bajos. En este lugar, sus comensales disfrutan de un ambiente interesante y de una decoración sofisticada. Los expertos de Michelin han visitado esta parrilla, por lo que ha recibido el premio de selección de Michelin.

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the Thompson Hotel

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Valoracion del Guía Michelin

Selección Michelin.

Monarch is a destination for celebratory dining, set high above the city with sweeping views from its perch inside The National. The expansive room and polished setting encourage a dress-up occasion. The menu spans Italian-leaning pastas, wood-fired meats and premium seafood... Más información

Valoraciones de Monarch Restaurant

Foursquare

(8.8/10)

Google

(4.3/5)

1982

Trip

(4/5)

Facebook

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Emilianny Iguaran hace un mes en Google

Excelente experiencia en Monarch. Hermoso ambiente, comida deliciosa y un servicio increíble. Todo estuvo perfecto, definitivamente volvería. Food: 5 Service: 5 Atmosphere: 5

Response from the owner hace un mes

It’s great to hear how much you enjoyed your experience here, Emilianny. Thank you for your compliments on our food and service, and we’ll be sure to pass them along. We look forward to your next visit.

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Alejandra Oliva hace un mes en Google

Muy lindo el lugar, La comida muy rica, Tienen buen servicio al cliente, Mi pareja a tratado de comunicarse con el manager, Ya que el Martes 18 Fuimos a cenar Mi pareja me propuso matrimonio Y Uno de los meseros Grabó el momento Y quedaron de enviarle el video y hasta el día de hoy no han respondido. Food: 5 Service: 5 Atmosphere: 5

Response from the owner hace un mes

Alejandra, we’re glad you enjoyed the atmosphere, food, and service during your visit, and we apologize for the delay in following up about the video. Please encourage your partner to contact us directly at info@monarchrestaurants.com so we can ensure this moment is honored. Thank you for sharing your experience, and we hope to have the opportunity to welcome you again soon.The Monarch Dallas team

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Amy Abbott hace 3 meses en Google

We stayed at the Thompson Hotel for our anniversary for 1 night and decided to celebrate at The Monarch Restaurant. We heard the views are incredible as well as the service and food so we were anxious to dine there. We come from high end hospitality professions and have experienced some of best food and and service in the world. The first turn off was the $125 fee per person to sit by a window with a view. The view is important if its NYC, Chicago, ocean, mountains etc., but the dallas skyline was not worth $250 to us. The hostess wished us Happy Anniversary and sat us at a large table for 4. The table was fine but my husband sitting across from me was literally touching the computer station where all orders were and checks were entered. Our server Thomas suggested he sit next to me and look out at the view (which we couldn't see unless we were in the high price booths). The first thing our server said to us after that was "Is it your birthday"?. Not a big deal, but again our expectation for this Michelin recommended restaurant. From the moment we interacted with Thomas until the very end, we were made to feel like he was doing us a favor by being his customers. He was sarcastic, condescending and judgmental of each item we ordered. Upon his suggestion of ordering a small table side pasta experience to share with our main course, we followed his recommendation. After the pasta was finished, it sat on the table while we waited for what was supposed to be our accompanied proteins. His response was " I have no idea what happened to your proteins so you can start with the pasta, it will be here soon". I could care less if they came out together, but it was how he presented it and how it actually came with no regard for us. The food and food quality was definitely the highlight of the evening. The only complaint we had was the Caesar salad. Way too much dressing, garlic and salt. Everything else was amazing. We are not those people who need to be acknowledged for a celebration at a restaurant, but every single restaurant we have ever been to celebrating a birthday, anniversary or graduation has presented a small dessert or gesture to show their appreciation for our choice of dining. We did see our server Thomas giving out 11 X 14 custom posters to his 2 other tables for the birthday guest at that table which was unique and fun. As Thomas got busy with his 2 other tables, we barely saw him again. My husband attempted at a bit of small talk but Thomas was distracted with another employee in his ear informing him of some "issue" he needed to handle so Thomas interrupted my husband to handle it. Being at a restaurant of this level, we expected a presentation of the dessert menu and after dinner offerings. He laid the menu down for us to read with no recommendations or after dinner drink/coffee offerings. Once we finished we sat for over 20 minutes patiently waiting for our check. Once we paid, we got up and walked out without any thank you from any staff except the hostess. With all of this being said, some people go back to places if the food is incredible but the service is just ok. Some people will never return to a restaurant even if the food is incredible but the service is so bad. The best way to describe the vibe inside The Monarch Restaurant is "Snobby and snooty" and not the patrons. My husband's profession is high end hospitality. He has thousands of affluent customers that frequent fine dining establishments. Neither of us will recommend The Monarch to anyone based off our experience. We did not feel special and that is where the problem lies. Thank you for patiently reading this entire review. Food: 5 Service: 1 Atmosphere: 3 Price per person: $100+

Response from the owner hace 3 meses

Amy, thank you for sharing such a detailed account of your anniversary evening. We're sorry the night did not feel like the celebration you and your husband were hoping for, and we apologize if our service did not reflect the experience you should expect from us. Please accept our apologies. We want to clear up one item: the fee you mentioned for the window seats is not an additional fee, it merely goes against your spend in the restaurant so it's as if there's no fee at all if each person spends at least $125 We are sorry if that wasn't made clear, and we would very much like the opportunity to hear more from you directly. Please reach out to us at info@monarchrestaurants.com so we can personally address what happened during your visit and see what we can do to earn another chance to impress you. The Monarch Dallas team

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+1 214-945-2222

Reserva

Italiana , Pescado y marisco , Churrasquería