Las más espectaculares vistas de Little Italy las tienes precisamente desde este lugar. La cocina italiana es lo que a sus clientes más les atrae en esta parrilla. Aquí te van a ofrecer una pasta sabrosa. Prueba el atrayente parfait, el perfectamente elaborado tiramisú y los sorprendentes helados que tiene Mucca.
La carta de vinos es muy extensa: hay que satisfacer las necesidades de todos los visitantes. Por si todo esto fuera poco, su personal esta bien preparado. Su eficiente servicio es algo que sus comensales subrayan en sus opiniones. No hay duda de que vas a agradecer su tranquila atmósfera y su espectacular decoración. Este lugar ha sido galardonado con un 4,8 de acuerdo con el baremo de valoraciones de Google.
LunesLun | Cerrado |
MartesMar | Cerrado |
MiércolesMié | 17:00-23:00 |
JuevesJue | 17:00-23:00 |
ViernesVie | 17:00-23:00 |
SábadoSáb | 17:00-23:00 |
DomingoDom | Cerrado |
Although the food quality was commendable, our overall experience was overwhelmingly tarnished by the shockingly poor service of the owner. We were left waiting for nearly 30 minutes before our orders were taken, which was surprising given the sparse crowd. We opted for the tasting menu - the most premium offering on their menu - leading to a clutter of dishes on our diminutive table.
In an attempt to create a bit more space and since the owner wasn't in the front for the last 10 mins, we decided to combine our table with an adjacent one. We thought it a harmless act, aimed at making our meal more comfortable without causing any inconvenience. But we were taken aback when the owner, Karine, confronted us, 10 mins later, expressing extreme displeasure at our initiative. Despite our immediate apologies and explanation for our actions, she continued to berate us.
Hoping to salvage the situation, we decided to persist, putting our faith in the restaurant's culinary reputation. But to our dismay, Karine later moved the extra table without a word of explanation. When we courteously requested her to let us use the extra table given the lack of customers and the amount of dishes ordered, she vehemently and disrespectfully refused, stating her reluctance to encourage customers to use more space than designated.
It was at this point that we decided to leave. The condescending attitude of the management completely extinguished our appetite. We paid for the dishes we had been served and departed, vowing never to return. It's regrettable that our experience was so negative, and perhaps provides some insight as to why the restaurant was nearly empty on a Thursday night.
The most regrettable aspect of this encounter is that it wasn't my first visit to this restaurant. Just three weeks prior, I had brought a group of six friends and we had collectively spent $1000.
What's more, the friends I brought along had a personal connection to the owner through a family member, who was a regular there. I was anticipating this connection would pave the way for a warm and friendly rapport, and was considering this place for frequent get-togethers. Unfortunately, the distressing episode has quashed such hopes.
The unfortunate truth is that the restaurant has not just lost a potential repeat customer, but also the prospect of consistent business brought by a wider circle of acquaintances. An establishment's success isn't only about the quality of food, but equally about the hospitality and service extended to customers. The management should understand this before it's too late, for no restaurant can thrive on good food alone.