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Response from the owner
hace 3 meses
Morgawna, thank you for taking the time to share such detailed feedback. We're glad to hear you enjoyed the atmosphere, location, cocktails, and several of the dishes—especially the Turkish Dumplings, Falafel, Spicy Feta, and Banana Ice Cream. We'll be sure to share your compliments with our culinary team. That said, we're very sorry to hear about the service and pacing issues you experienced. Receiving items out of sequence, delays with dessert, and having a steak returned due to improper temperature are not the standards we strive to deliver. We appreciate you bringing these concerns to our attention, as they help us identify opportunities to improve both front- and back-of-house execution. We'd appreciate the opportunity to learn more about your visit. Please feel free to reach out to us at info@naiarestaurant.com so we can discuss your experience further. Thank you again for your candid feedback.