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Response from the owner
hace 3 meses
Dear Madam,Thank you for taking the time to share your experience. We are sorry to hear that you left with this impression, especially since you enjoyed the quality of the food.We would like to clarify a few points. We accept last food orders until 10:00 PM, and we confirmed that your bill was closed after our official closing time. This means you were able to enjoy your dinner even after the restaurant had officially closed.Regarding the lights, unfortunately our lighting system does not allow us to switch off only certain sections of the restaurant. The lights can only be controlled for the entire dining room, so it was certainly not our intention to make you feel rushed.As for the water, we serve filtered still and sparkling water prepared through a professional filtration system. It is not regular tap water, and its price is clearly listed on our menu.Regarding the damaged banknote, businesses are not required to accept damaged cash. However, we are sorry if the communication came across as unfriendly. That is not the level of hospitality we strive to provide, and we will discuss your feedback with our team.Thank you once again for your feedback. We truly appreciate it, and we hope you might give us another opportunity to provide you with a better experience in the future.
