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Response from the owner
hace 5 meses
Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. We're sorry to hear that some of our screens and seats did not meet your expectations. We are continuously working to improve our facilities and your comments will be taken into consideration as we plan future upgrades. It's great to hear that your experience in the last screen was excellent. We strive to provide a comfortable and enjoyable experience for all our guests, and we're glad that this was reflected in your visit. We understand your concerns about the complex and its empty units. While we focus on providing the best cinema experience possible, we hope that the surrounding area will see improvements in the future. Thank you again for your feedback, and we hope to welcome you back to ODEON Cardiff soon. ODEON Cardiff Management Team