Palermo Custom Cakes & Bakery

Hello Cococha,Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations.We take quality and freshness very seriously, and our pastries and desserts are prepared fresh using traditional recipes and premium ingredients. That said, we understand that taste and texture preferences can be very personal, and not every style of dessert is for everyone.We would have appreciated the opportunity to address your concerns directly at the time of your visit, as we are always happy to replace items or make things right when something doesn’t seem up to standard. Your feedback has been shared with our team and will be reviewed as part of our ongoing commitment to improvement.We appreciate you giving us a try and wish you all the best.

Thank you so much for your kind words! We’re thrilled that LeighAnn made the planning process smooth, enjoyable, and stress-free. It’s an honor to be part of your engagement celebration, and we can’t wait to bring your cake and pastry vision to life!