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Response from the owner
hace 9 meses
Tracey, we sincerely apologize for the frustrating experience you encountered with your recent delivery order. We truly value your loyalty over the years and are disheartened to hear that this time fell short of your expectations. Your feedback about the delay and communication is important to us, and we will address it with our team to ensure this doesn’t happen again. We appreciate you bringing this to our attention and hope to have the chance to restore your faith in us with a better experience in the future. Thank you for your understanding.