7 sucursales más en Rochester
Abierto ahora
10:00 - 23:00
Actualizado hace 1 mes
Puedes tomarte un tierno pan de pizza, unas sabrosas varitas de queso y unas bien trabajadas alitas deshuesadas en esta pizzería. Su singular galleta de chocolate merece probarse. Muchos críticos encuentran que puedes probar una bien valorada limonada en Pizza Hut.
Este lugar tiene envío a domicilio para así dar un mejor servicio a sus clientes. Comprueba por ti mismo lo admirable que es su personal. La mayoría de usuarios consideran que el servicio es gratificante. Sus precios cuestionables son una de esas cosas que se deben resaltar al hablar de este lugar. Disfruta de su interesante atmósfera. Pero esta pizzería ha recibido una valoración por debajo de la media en Google.
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Evelyn Velez
hace 4 años en Google
El servicio fue deficiente.Las mesas estaban sucias. No lo recomiendo.Las Pizas estaban buenas y los Palicroques.
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Canal 21 Rochester New York
hace 7 años en Google
Nesecitan limpieza los baños de Pizza Hut
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tammy hoyer
hace 2 meses en Google
To the Manager. Today was not my first time having issues placing an order over the phone. On May 24th I had an experience where your employee was unable to hear or speak clearly which resulted in me coming into the store to place my order. The older gentleman who works there was very rude on that occasion. While I have ordered delivery, I usually call for pickup and have typically received the large one topping for around $12.00, I just assumed that was the price. He commented that "I shouldn't be getting the deal as a walk in customer". As that was typically around the price I always paid I didnt understand his comment or hostility. I suppose I should have learned my lesson then. Today I attempted to call ahead so I could avoid similar treatment and was rerouted to Grubhub several times. I did attempt to place my order with them and was told the price would be double for the same pizza. I then attempted to order through your website. I found the large one topping pizza I always order which has a picture of a pepperoni pizza. I chose the crust I wanted and completed the order without your website requiring me to choose a topping. I assumed it would automatically be pepperoni. Shortly after picking my order up I realized you had given me a plain cheese without notifing me if I had overpaid for it. After the treatment I received on the 24th and the confusion over why Grubhub doubles the price, I decided to contact you for clarification. While you accused me of having an attitude from the start, I was simply trying to understand what had happened when I placed my order. You confirmed that I did not choose a topping, so I recieved a plain cheese pizza. I also attempted to ask if you understood Grubhub doubles the prices when you let your calls go through to them as they were asking $24.00 for the same pizza. You were busy speaking over me at that point so I doubt you heard me. To answer your question no I don't think I'm so special that you need to stop helping your other customers to serve me (by answering your phone). What I did expect was that I be heard, and ended the call knowing what I had done wrong on the website so I didn't continue making mistakes when placing an order. As I said before you started insulting me "ordering lunch shouldn't be so difficult". While I understand you had a busy afternoon and it was hot that isn't justification for your behavior. Yelling at a customer "that you only have two staff members working and have been busy", is out of line. That pizza is the first thing that has sounded good all week after losing my Grandmother this past weekend. I spent 30 minutes just trying to order it, then was yelled at for attempting clarification on what I did wrong. I didn't ask for a refund or a new pizza, just clarification before you started being rude. As my receipt said large one topping the situation was confusing. After receiving your attitude I returned it. You lost a customer over a $12.00 dollar pizza. Meal type: Lunch Service: 1
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Response from the owner
hace 2 meses
Hi Tammy, Thank you for bringing this to our attention. I'm sorry to hear that your experience left you feeling upset. We strive to treat every customer with courtesy and respect, and I regret that your interaction did not meet those expectations. Regarding your concern about being overcharged, we would like the opportunity to review your transaction. If there was any misunderstanding or error, we want to address it appropriately. Please reach out to us directly at wecare@tastyph.com.
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