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El servicio de entrega a domicilio es una de las grandes ventajas de este restaurante. En Pizza Zim, sus comensales pueden tomar una bien trabajada pizza. Por si todo esto fuera poco, su personal esta bien preparado. Un cuidado servicio es siempre un punto importante. Tal y como sus asiduos afirman, aquí la atmósfera es confortable. Este lugar ha logrado un 4,5 según el baremo de valoraciones de Google.
Opiniones de los clientes sobre platos y características
Opiniones de los clientes de Pizza Zim
/ 86
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M
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Mikaela Ribeiro
hace 29 días en Google
Price per person: R$40–60 Food: 5
P
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Paula Galilan
hace 2 meses en Google
Without a doubt, this is among the best pizzas in Jundiai, tasty, well filled, perfect packaging and always sealed, excellent delivery. Service: Delivery Meal type: Dinner Price per person: R$60–80 Food: 5 Service: 5 Atmosphere: 5
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Diego Rodrigues
hace 3 años en Google
Until then, I would only have good things to say about the pizzeria, but yesterday, 03/27/2021, for me it was my last order. I ordered the pizza on the website at 7pm, with expected delivery between 7:49pm and 8:09pm, taking into account that I live 3km away. At 8:50 pm I tried to contact them via WhatsApp but I was not answered, I started trying via phone and they were not answering me. With much insistence, I called again at 9:00 pm and managed to get in touch, they gave the excuse that the website was having problems, but at the time of the call they checked and were able to see my order and gave me an estimate of another 20 minutes for delivery, that is until 9:20 pm. At 9:40 pm they called me and said that the biker had arrived at the condominium, but he didn't have the apartment and that I should go down to get the delivery. Another problem because in my registration on the website there is the block and ap. When I arrive at the reception, they call me again and say that the motorcycle courier went to make two other deliveries and that only after that he would deliver my order again, complete disregard for an order that was already completely delayed. I called the pizzeria again and the excuse was that they were taking orders by hand. Pizza Zim, if you have a problem that will affect your customers, your first focus has to be on serving your customers well, the customer always has to come first, because without customers my business won't work. To finish off, the pizza arrived crumpled and the security seal was broken, I just didn't call and return the product because it was already after 10pm and I was hungry, taking into account that if I ordered at 7pm I was intending to eat at the maximum 1:30 later. Finally, I hope that what happened to me doesn't happen to anyone else, I don't even want to talk about the price of the product, because it really is a little more expensive than some other good delivery pizzerias, but with a high quality product I don't see a problem with it. Having a higher price, but there's no point in having a good product and being so disrespectful to your customers, for me it was the last request. Get better, success and abs
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Response from the owner
hace 3 años
Hello Diego, how are you? I hope so. Your request that day was really extremely difficult, and the only thing I can ask you is my sincere apologies to you and your family who were waiting for the …Hello Diego, how are you? I hope so. Your request that day was really extremely difficult, and the only thing I can ask you is my sincere apologies to you and your family who were waiting for the request. We really didn't have a printing system and we were transcribing orders from both our App and Ifood by hand, so your order was without block information and was due to OUR error in transcribing the order from screen to paper. And as we were writing the orders, it was impossible to answer the phone and WhatsApp, both the motorcycle courier and you tried to contact us, once again I apologize. At the end of that day, all I could do was ask God so that this never happens to us again and I made the decision that if it happens again I will choose to close the delivery, it is very sad for me as an entrepreneur who loves the business that provides miserable service to its customers. our dear customers as it was provided that day. I couldn't help but notice that you said that before this you only had good things to say about Zim and hey, I didn't think it was a good review from you, I understand the importance of feedback on errors to fix them but we are also happy when our good work is recognized . Well, in relation to our price, we are on average for high-end pizzerias in our city. Well, once again I apologize for what happened and if you feel that we have the opportunity to get another chance from you, call us on WhatsApp and we will give you a discount on your next order. Thanks.More
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Pizza
CerradoAbre a las 18:15
$$$$
Rango de precios por persona BRL 160 - BRL 310
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Dirección
Rua Carlos Gomes, 685 Ponte Sao Joao - Tel: (11) 94206-1101, Jundiaí, Estado de São Paulo, Brasil, 13218-005
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Horario
| LunesLun | 18:15-22:45 |
| MartesMar | 18:15-22:45 |
| MiércolesMié | 18:15-22:15 |
| JuevesJue | 18:15-22:45 |
| ViernesVie | 18:15-23:30 |
| SábadoSáb | 18:15-23:30 |
| DomingoDom | 18:15-22:45 |
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