Pizzati Pizza • Pasta • Wings & More

Gracias

Trevor, Thank you so much for taking the time to leave such a thoughtful review. We're really glad you enjoyed the pizza, especially the slight char on the cheese and the texture of the crust — that's exactly what we aim for. We appreciate the feedback on the sauce as well. We're always listening to our customers and looking for ways to keep improving. Everything here is made fresh daily, from the dough to the sauce, and we use high-quality cheese and toppings, so it means a lot when someone notices the difference. Thanks again for supporting us and being a neighbor. Looking forward to seeing you again soon :)

Hi David, Thank you for sharing your experience. We’re honestly surprised to read this, as this isn’t the experience we want anyone to have. We were not aware of any issue involving the people on the table you mentioned, and we’re not sure what may have happened there (reviewing the cameras didn't seem to have anything wrong). In any case, we want to be clear that we welcome and appreciate EVERYONE in our store. Creating a comfortable space for all guests is very important to us. We spoke with the employee who took your order, and he shared that he let you know it would be about five minutes and that you could come back in. After reviewing our cameras, we saw you were standing to the side of the building, which isn’t visible from inside through the front glass. Unfortunately, that seems to be where the miscommunication happened. We agree the slice doesn’t look great — it likely became overly crisp and we apologize for that. Customer satisfaction is a top priority, and we’d be happy to offer a refund or a complimentary whole pizza to make it right. Please feel free to reach out to us directly so we can take care of this for you. Our contact info is on our website. Thanks a lot!