Poulet Rouge

Hello Lara. Thank you so much for your wonderful review and this great honnor. We are delighted to know that you and your daughter enjoyed your experience with us. At Poulet Rouge, your satisfaction is our top priority and our greatest reward. Have a great day and we look forward to offering you another equally positive experience soon.

Many thanks Nony for your constructive review and feedback. We are delighted to read that you enjoy our food at Poulet Rouge. Although we respect the poster's wishes, we would like to point out that our bowls are always full. Also, as the chicken fillets given to us by our suppliers can vary in size occasionally, our teams must regularly adjust according to what they have received. When their size is adequate, we offer the portion as presented. However, when their size is smaller than usual, we add a piece or two to compensate for the size, as our customers must receive the correct amount of chicken as ordered. Although undesirable, it is, therefore, a regular thing. If this has not been the case (for the condiments and the chicken), please get in touch with us via our web site at https://poulet-rouge.ca/en/support, and a team member will happily answer you on this subject. Have a nice day.

Thank you so much Laura for letting us know about the disappointing discovery of a bug in your food. Rest assured that we try very hard to prevent such things. It is vital that we receive such feedback from our customers and we are very grateful that you took the time to let us know. Please accept our apologies. Could you please access our website at https://poulet-rouge.ca/en/support to share your experience with us, specifying the date and approximate time of your visit to allow us to make an adequate return to those in charge. We hope you will give us another opportunity to serve you again and regain your trust. We are waiting for your answer, and we wish you, until then, a great day!