Premier Inn Hayle hotel

Hello Philip, Thank you for sharing your feedback with us. We're glad to hear you found our location convenient and appreciated the comfortable bed and clean room. We apologise for the inconvenience regarding the hand towels and the air conditioning. Our team is always happy to assist on-site when concerns are raised. We also appreciate your comments about the Brewers Fayre and will ensure they are passed on. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Regards, Premier Inn

Hello Hina, Thank you for your wonderful review! We're thrilled to hear that you and your family had a fantastic experience at Premier Inn Hayle. It's great to know that our location was perfect for your holiday and that you found your room spotless and comfortable. We're especially pleased to hear your kind words about Jamie. Our team takes pride in providing a warm and welcoming atmosphere, and it's lovely to know Jamie made such a positive impression during your stay. We're glad you enjoyed our breakfast options, including the vegetarian sausages. It's fantastic to hear that everything from check-in to check-out was smooth and hassle-free. We look forward to welcoming you back for another wonderful stay in the future! Regards, Your hotel team

Hi there, Thank you for sharing your feedback with us. We're glad to hear you appreciated our location and the friendly service at the desk. However, we're truly sorry for the issues you encountered during your stay. It's disappointing to learn about the condition of your room and the lack of cleaning service. Our team is always happy to assist on-site when concerns are raised, and we regret that we couldn't fully resolve the situation for you. We hope to have the opportunity to provide you with a better experience in the future. Regards, Your hotel team