Q
Response from the owner
hace 8 días
Hi, we are sorry for the inconvenience described in your report and thank you for bringing it to our attention. We have forwarded your feedback to the site management and requested that the equipment be checked to ensure it is always functioning properly.To carry out the necessary checks and process a possible refund, we kindly ask you to send an email to customercare@q8.it, attaching the payment receipt if available. If you do not have the receipt, please provide the service station location, the date and time of the transaction, the pump number selected, the product selected or dispensed, and the amount that was not dispensed.For any further questions, you can also contact our Customer Service team at 800 010808, available Monday to Friday from 8:00 AM to 8:00 PM.We look forward to hearing from you soon!