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Response from the owner
hace un mes
Thank you very much for your continued patronage and for sharing your valuable feedback with us. We sincerely apologize for the discomfort caused during your recent visit due to incorrect information provided by our staff regarding the menu and their service manner.We place the utmost importance on providing warm, heartfelt hospitality, and we deeply regret that we failed to meet that standard on this occasion.We take your comments very seriously and are committed to immediately reviewing our staff's conduct and making the necessary improvements. We are truly grateful for your candid feedback, and our entire team will do our utmost to learn from this experience and provide a comfortable, pleasant service.I would be honored to personally welcome you upon your next visit.RitsukoGuest relations manager”