1600 Raki Ba Raki

Dear Maria,Thank you for your visit and feedback.We are sorry that our food and service were not memorable for you, despite our high standards and consistent work, as this does not reflect the usual experiences of our guests.We always strive to give our guests a special experience, and we normally do, which is why we would love to know more about the specific dishes you ordered. This will help us share your comments with our kitchen and service team to understand and improve.We hope you visit us again so we can serve you plates more to your palate and show you our true Cretan hospitality.Best regards,

Dear Ronald,Thank you for visiting us and for your kind comments about the quality of our food. We apologise for the error on your bill. All orders are taken online. Unfortunately, poor internet connections in the Old Town sometimes result in incorrect charges being applied. This is why our waiters always check the bill very carefully before presenting it for payment. We apologise for not catching the mistake in your case. 1600RBR is renowned for its honesty and attention to detail. Our reputation is built on trust, appreciation and respect from our customers. Under no circumstances would we jeopardise the good name and integrity that we have worked so hard to establish, even if the sum in question were 10,000 or 100,000 euros. While we understand your concerns, we kindly ask that you do not equate us with other establishments or practices that we strongly dislike and disapprove of and we will never and ever do. Please email us at manager@avli.gr so that we can resolve this unfortunate matter the soonest possible.Sincerely,

Dear OxanaThank you so much for choosing to celebrate your birthday with us at 1600 Raki Ba Raki, and thank you for taking the time to share such a lovely review! Sending you our warmest wishes and lots of love all the way back to Scotland! We are absolutely thrilled that we could comfortably accommodate your group of 12 and that you found our space cozy and welcoming. Knowing that you enjoyed the delicious food, our friendly service, and the little extra treats at the end makes our entire team incredibly happy.It was a true pleasure hosting your special celebration, and we already cannot wait to welcome you all back on your next visit to Rethymnon. We hope to see you again very soon! Warmest regards,The 1600 Raki Ba Raki Team