LunesLun | 17:00-22:00 |
MartesMar | 11:00-15:00 17:00-22:00 |
MiércolesMié | 11:00-15:00 17:00-22:00 |
JuevesJue | 11:00-15:00 17:00-22:00 |
ViernesVie | 11:00-15:00 17:00-22:00 |
SábadoSáb | 11:00-15:00 17:00-22:00 |
DomingoDom | 11:00-15:00 17:00-22:00 |
When we arrived, the restaurant was less than half full, with four visible staff on premise (not including at the back). However, after our orders were taken, we had to wait more than 40 minutes for just 2 servings of pho. The waitress also missed one of our entree dishes, even though we've repeated the order before it was sent through.
It was very obvious that the pace and efficiency of the restaurant's service was extremely lacking, and not just for our table - two ladies across from us ordered two glasses of white wine that didn't arrive for a good 15 minutes. A large family with kids was forgotten at the corner table, and had to personally come fetch one of the staff for their orders to be taken. Other customers were left waiting at the counter for a long time until one of the staff noticed they acquired the bill. Not to mention the other tables that hadn't been cleaned up once customers had left. Also, while the food overall was flavoursome, the portion didn't at all reflect the high price.
Of course no restaurant is perfect, and a lot of the times various factors could affect their services on a particular day or for a particular customer, but the experiences we had at Red Lotus Fortitude Valley was far from even being average. Would not recommend.