Red Rooster Clayfield

Hi Melissa, thank you for sharing the details of your order. The cold food, packing concerns, chip portion, wrap quality, and incorrectly made gravy roll all point to an experience that needs review. Please share your order details with us at https://www.redrooster.com.au/contact, including the date and approximate time, so our team can look into the food quality and order accuracy concerns properly.

Hi Gary, this was such strong feedback to receive. We’re really pleased to hear the food has been consistently hot, crispy, full of flavour, and well priced, and it’s even better knowing the service is fast and the team is friendly and helpful each time you visit. It also means a lot that you noticed the cleanliness and the overall effort behind the experience. Ongoing support like this says a lot, and we truly appreciate you taking the time to share it. We look forward to welcoming you back again soon.

Hi Lymie, we understand how disappointing that experience must have been. Receiving the wrong order and being spoken to rudely is not the service we expect from our team. Customers should always be treated respectfully and informed of any changes to their orders. We’ll be addressing your feedback directly with the team to ensure communication and behaviour are improved. Thank you for sharing the details, as this helps us act where needed. Please reach out through https://www.redrooster.com.au/contact and we can assist you further. We’ll do everything we can to make your next visit a positive one.