Red Rooster Erina

Hi Michael, the chips, roast chicken, and gravy were all different from the quality and flavour you remembered from previous visits. We’ll check what happened when your meal was prepared and speak directly with our team about the texture of the chips, the condition of the chicken, and the consistency of the gravy. Your comparison with earlier Red Rooster meals gives us a clear understanding of what felt different this time. We’ll reinforce the importance of preparing each part of the meal carefully rather than allowing the overall experience to rely on one item. We hope your next order feels much closer to the quality you previously enjoyed.

Hi Jon, thanks for your feedback. We’re glad to hear everything was good during your visit and appreciate you choosing Red Rooster.

Hi Renee, thank you for the lovely review. It is wonderful to hear the manager took the time to check in and that the chicken was moist and delicious. We appreciate your support and hope to welcome you back again soon.