Red Rooster South Springvale

Hi Grand, thank you for sharing your feedback. The wait time and service interaction you described are not the impression we want guests to leave with. Your comments give us a clear view of where the visit could have been handled better. We hope there is an opportunity to provide a more positive visit in future.

Hi Preethi, we’re sorry your son’s birthday order was affected by missing items and the follow-up interaction you described. Your feedback around the online order, the drive-thru confirmation, the missing burgers, and the way the matter was handled when you returned has been noted for review. Since this was tied to a family occasion, we’d like the details reviewed carefully. Please share any order or visit details with us at https://www.redrooster.com.au/contact. We’ll look into this further and make sure it is followed up properly.

Hi Eray, thank you for sharing this fun feedback. We’re so glad the small detail on your Uber order could bring a smile to your day. It’s often the little touches that matter most. We appreciate your support and hope to serve you again soon.