Revithia

Dear Juan Pablo Serrano;Thank you very much for your wonderful 5-star review on Google following your experience at Revithia, the first and only Michelin-starred restaurant in Cappadocia. We are truly pleased to know that you enjoyed your time with us.May I kindly ask for one additional favor? If you have not yet shared your experience on TripAdvisor, we would greatly appreciate it if you could do so. Your feedback helps other guests discover Revithia and supports us in maintaining our standards.You may use the direct link below:https://www.tripadvisor.com/UserReviewEdit-g297989-d23580101-Revithia-Urgup_Cappadocia.htmlThank you once again for your valuable support. We look forward to welcoming you again in Cappadocia.Kind Regards,Yakup DinlerFounder & Managing Director

Mr. Xavi (and Mariona),We note that this is now the second negative review published by members of the same table, concerning the same dinner and even using the same photographs. Two reviews, however, do not create two separate dining experiences.As with the previous review, the dominant issue appears to be price. Some facts therefore deserve to be stated clearly.Your party made the reservation several days in advance via WhatsApp. Before confirming, you received our current 8-course tasting menu, its format and the applicable pricing. You accepted those terms and completed the requested prepayment.The €260 mentioned in your review was therefore not an unexpected bill. It consisted of two tasting menus at €120 per person, plus a €20 glass of wine ordered separately. The menu price was known, accepted and prepaid before you arrived, while beverage pricing had also been communicated in advance.If €120 per person was considered unreasonable, the appropriate moment to decide that was before accepting the menu, making the prepayment and coming to the restaurant. Repeatedly objecting afterwards to a price knowingly accepted beforehand does not make that price hidden, misleading or unfair.Your description of the menu is equally revealing. Reducing composed dishes to “four salads”, “grilled lettuce”, “tomato with yogurt”, “a meat sandwich” and “a pudding” does not constitute a serious assessment of a tasting menu. It simply strips dishes of their preparation, technique, composition and culinary context until only a list of basic ingredients remains.Revithia is built around local products and the gastronomic identity of Cappadocia. We do not design our menu according to how much meat can be placed on the table, nor do we measure culinary value by the supermarket price of an ingredient. A tasting menu is not a commodity basket, and sophistication is not calculated by counting meat courses.Guests may absolutely prefer menus dominated by premium cuts of meat or ingredients whose value is immediately recognizable from their purchase price. That is simply not the philosophy of Revithia, and our menu was available to you before you chose to dine with us.You are entitled not to enjoy our food. You are entitled to dislike individual dishes, our style or even the entire concept. What is much harder to take seriously is a criticism of the menu structure and price when both were disclosed to your party before the reservation was confirmed.Your 1/5 service rating also deserves context. Our Saloon Manager spent considerable time dealing with the repeated complaints from your table, and our Executive Chef personally came to speak with you. At the same time, our team had to manage loud conversations and a video call from your table at a volume that disturbed other diners.And now, after one member of the table has already published a lengthy review centred on these same complaints, we have a second review from the same dinner repeating essentially the same argument and using the same photographs.If the intention is to give greater weight to the complaint by publishing it twice, readers are perfectly capable of recognizing that both reviews originate from one table, one evening and one experience. Repetition does not turn an opinion into a fact.You knew the menu. You knew the format. You knew the price. You accepted all three.That context matters considerably more than presenting the same grievance twice.Yakup DinlerFounder & Managing Partner

Dear Kelly Goh,Thank you very much for your wonderful 5-star review on Google following your experience at Revithia, the first and only Michelin-starred restaurant in Cappadocia. We are truly pleased to know that you enjoyed your time with us.May I kindly ask for one additional favor? If you have not yet shared your experience on TripAdvisor, we would greatly appreciate it if you could do so. Your feedback helps other guests discover Revithia and supports us in maintaining our standards.You may use the direct link below:https://www.tripadvisor.com/UserReviewEdit-g297989-d23580101-Revithia-Urgup_Cappadocia.htmlThank you once again for your valuable support. We look forward to welcoming you again in Cappadocia.Kind Regards,Yakup DinlerFounder & Managing Director