Route One Sports Bar

Hi there, Thank you for taking the time to share your feedback. We’re very sorry to hear that your friend felt they were treated rudely. We’re aware of the previous comments that have been mentioned, and we want to be clear that we take concerns about staff conduct very seriously. Our priority is always to create a safe, welcoming, and respectful environment for everyone who visits us. While our door staff have an important role in maintaining safety, this should always be done professionally and courteously. To help us properly investigate this matter, we’d really appreciate it if you could send one detailed email outlining exactly what happened, including the date, time, and any specific details, to routeonesportsbar@gmail.com. We’ve seen multiple reviews regarding this situation, and having one clear and detailed account will allow us to review the information and speak directly with the relevant team members. Thank you

Hi there, Thank you for taking the time to leave your feedback. We’re genuinely sorry to read that you felt disappointed and disrespected during your visit. That’s certainly not the experience we want anyone to have with us. While student nights can be busy and high-energy, we expect all members of our team — including our door staff — to treat every guest with professionalism and respect at all times, regardless of the circumstances. Looking after our customers’ safety and wellbeing is extremely important to us, and that should always go hand in hand with courteous and appropriate communication. We take concerns like this seriously and would really appreciate the opportunity to look into this properly. We’ve noticed multiple reviews regarding this matter, and to help us investigate thoroughly, it would be really helpful if you could send one detailed email outlining exactly what happened including any specific details you recall, to routeonesportsbar@gmail.com. Thank you again for bringing this to our attention. We value all feedback both positive and constructive as it helps us continue improving the experience we provide. We hope to hear from you soon so we can address this appropriately.

Hi there, Thank you for taking the time to share your feedback. We’re very sorry to hear that your friend felt they were treated rudely. We’re aware of the previous comments that have been mentioned, and we want to be clear that we take concerns about staff conduct very seriously. Our priority is always to create a safe, welcoming, and respectful environment for everyone who visits us. While our door staff have an important role in maintaining safety, this should always be done professionally and courteously. To help us properly investigate this matter, we’d really appreciate it if you could send one detailed email outlining exactly what happened, including the date, time, and any specific details, to routeonesportsbar@gmail.com. We’ve seen multiple reviews regarding this situation, and having one clear and detailed account will allow us to review the information and speak directly with the relevant team members. Thank you