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1 sucursal más en Fulton
Horario de atención: 08:00 - 22:00
Actualizado hace 5 meses
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En esta comida rápida, puedes pedir comida para tomar fuera. Se comenta que aquí el personal es estupendo. De acuerdo con las opiniones de los clientes, Subway es bien conocido por su buen servicio. Los invitados han escrito valoraciones negativas porque su atmósfera es pobre. Muchos usuarios que usan Google no le dieron a este lugar una nota muy alta.
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G
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Georgina Burch
hace un año en Google
Very rude, needs new management and learn to fix their attitude Service: 1 Atmosphere: 1
A
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Amy Perce
hace un año en Google
Food: 5 Service: 5 Atmosphere: 5 Service: Takeaway Price per person: $10–20
C
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C Lee
hace un año en Google
Where to start? I don't want to be rude, but I'm utterly shocked at my experience here today. I do hope the district manager reads these reviews, I would be most happy to share my video recording with them. As someone who works in customer service, and management I am honestly bewildered at my experience today. I would never treat a customer that was in my store, in front of me the way I was treated by 3 employees today. I came in, there were no other customers. I asked the gentleman who was just standing there talking to the female employee next to him who was prepping an online order. I said I'd like a whole white, and he told me it was going to be awhile. He then pulled bread out and started making online orders. I stood there for an additional 5 minutes, I glanced between all 3 employees. THREE EMPLOYEES. Who ignored the customer who was physically in the store in front of them. Now I understand online orders matter as well, however when you have a physical customer standing there, you should help them. There is zero reason why two employees need to both make online order subs, especially with a customer standing there waiting to be acknowledged. What really threw me, was the woman I believe to be the manager standing at the register. Not only was she allowing this, but she made zero attempt to assist an in person customer either. I will explain why I am in utter disbelief over this. My mother is also a manager of one of the Oswego county subways and she's amazing at what she does. She would never stand for this behavior. She would never stand there and allow a physical customer to be treated in such an unwelcoming manner. She would never tolerate her employees, or coworkers to do so either. With sincere regard, it would be in subways best interest to reconsider who they hire as managers. It's blatantly clear that your nominated managers disrespect your brand so highly by not embarking on a stronger action plan for people who are representing you to the public. Again, maybe most people, and the average customer here in Fulton don't care... but as a customer service professional... I just couldn't curb the overwhelming need to express dire concern for lackless management here. Food: 3 Service: 1 Atmosphere: 1
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$10-$20
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