Shake Shack Darien

Name: Shake Shack Darien
Address: 1340 Boston Post Rd, Darien, Connecticut, Estados Unidos
Telephone: +12036141411
Price range: $$
Rating: 4.3

1683 votos

N.º 3 de 64 comida rápida en Darien

CerradoAbre a las 10:00

Actualizado hace 2 meses

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Si quieres tener un buen recuerdo de Darien Library, ven primero a esta comida rápida. Muchos visitan Shake Shack Darien para probar su atrayente hamburguesa doble de queso, su sorprendente pollo frito y sus singulares patatas fritas con queso. Elige una sensacional cerveza: no lo vas a lamentar. Este lugar es conocido por su espectacular batido de chocolate, su insuperable limonada de fresa y su estupendo café.

Elige entre sentarte fuera o dentro. Las calificaciones tan altas de este lugar no hubieran sido posibles sin un competente personal. La mayoría de visitantes dicen que el servicio es cuidado. Pagarás unos precios razonables cuando comas en este lugar. Según el punto de vista de los usuarios, la atmósfera es interesante. Los usuarios de Google han premiado a esta comida rápida con un 4,2.

Opiniones de los clientes sobre platos y características

burger and Fries

hamburguesas completas patatas fritas queso pollo cerdo beicon carne hamburguesas americanas hamburguesa doble

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Valoraciones de Shake Shack Darien

Zomato

Sin valorar aún

Foursquare

(8.9/10)

Google

(4.2/5)

1158

Trip

(3.6/5)

Facebook

(3.9/5)

289

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Victor Oyola hace 4 años en Google

Todo estuvo excelente

Response from the owner hace 4 años

Thanks for taking the time to leave a review. We appreciate it!

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A Google User hace 5 años en Google

Buena comida rapida, buen servicio

Response from the owner hace 5 años

Thanks for taking the time to leave a review. It always makes us happy to hear feedback like yours!

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A Google User hace 5 años en Google

Ordered on their app for pickup, the order itself was on time and warm when picked up. Checked the receipt and it was correct before leaving. Upon arriving at home and opening the bag, they got 3 different items within the order completely wrong. Not one item, but three. We called the store over thirteen times in a row before heading back and calling a few more times. They just don’t pick up the phone at all. It was a very rainy day and they were not nearly as busy as they usually are on a regular day, usually the parking lot is fully packed, while that day there were maybe six cars parked at the time. Upon arrival back at the store to get the order corrected, the manager had the audacity to blame us for not calling them or physically checking our order when picked up. Then after arguing with them, they finally made our order correct and decided to refund it in full which honestly, was not expected, we just wanted it to be acknowledged that they messed it up and made it right by us. My expectation, when I am paying a cheap fast food restaurant over $30 for a couple of very small burgers and a handful set of French Fries (not a local restaurant where prices tend to be quite higher for yet much larger portions), I expect it to be correct upon pickup. Although during this pandemic, I would even pay them even more than that for the same product just to support our local businesses, as a manager you have no right in arguing with a client when they show up with the order that was filled by your staff, show you a receipt of the correct order and point that your staff gave the wrong items. This last and most definite last experience left a lot to be desired, it was NOT the type of customer service one would expect in an upscale community such as Darien. Check my other reviews and you’ll see they are all fair and mostly, all excellent. I would not downgrade a business unless they highly deserved it by their customer service such as what Shake Shack Darien did. I get that orders get messed up onceI awhile but the actions of the local staff warranted this review one hundred percent. FWIW, just try calling them 2 or 3 (or 15) times before you decide to order from them. Unless you really have to order from this specific location, do yourself a favor and order from elsewhere locally.

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+1 203-614-1411