Shark's Fish & Chicken

Hi Antonia, Thank you for sharing your feedback. We sincerely apologize for the frustration you experienced when picking up your order. After reviewing what happened, it appears there was a misunderstanding during the pickup process. Initially, we were unable to locate your order because we did not have the order or ticket number needed to identify it. We ask for this information to ensure we match each customer with the correct order and avoid giving out the wrong food. Once you showed your order confirmation and proof of payment, we were able to quickly locate and provide your order. We appreciate your patience and understanding while we worked through the issue. Your feedback is valuable, and we'll continue working to make our pickup process as smooth as possible. We hope to have the opportunity to serve you again under better circumstances.

Hi Shauna, Thank you so much for your amazing 5-star review! We're honored to hear you consider us the best Sharks you've visited. Your kind words about our chef and cashier mean a great deal, and we'll be sure to share your compliments with them—they'll be thrilled to hear they made your visit so enjoyable. We're glad you enjoyed the food and service, and we truly appreciate you taking the time to share your experience. We only wish we were closer too! We look forward to welcoming you back whenever you're in the area.