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Muchos comensales vienen a degustar sus sorprendentes empanadas. Según las opiniones de los usuarios, aquí los camareros sirven un sensacional café. Por si todo esto fuera poco, su personal es paciente. Su agradable servicio es algo que estos restauradores saben cuidar. Pero Shell no es muy apreciado por los usuarios de Google, quienes le han dado una valoración por debajo de la media.
Opiniones de los clientes sobre platos y características
Reseñas de visitantes en Shell
/ 108
Servicio no disponible temporalmente
Vuelva a intentarlo más tarde.
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Bongani Mfazwe
hace 4 meses en Google
The old man that was assisting me is not customer friendly. He didn't even ask about anything I ended up cleaning my own window.
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Sxovi
hace 5 meses en Google
Had a horrible service today. I was behind a car that was serviced by Thapelo waiting to be assisted with fuel. After Thapelo finished the car infrastructure of me he left me to service another vehicle. I waited for about 5 minutes, and then a tall guy with dreadlocks appeared from inside the shop and I requested assistance from him. He became very rude to me and did not assist. A guy named Rorisang was assisting another vehicle and when he finished, I approached him for assistance and he told me he was on lunch. He assisted me after a very long time. I spent close to 30 minutes waiting for fuel and it was not that busy. I was not the only one complaining about the service. I heard other 2 customers complaining.
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Sabelo Ndabazandile
hace 8 meses en Google
On 13 January 2026, I visited one of your service stations intending to purchase food from Steers and Fishaways and refuel at the Shell forecourt. Before doing so, I attempted to use the restroom facilities located at the back of the Steers. Upon arrival, I was approached by a lady in Shell uniform who requested R2 to access the toilet. While she was polite, I found this request unacceptable. In South Africa, restroom facilities at service stations are traditionally provided free of charge to customers, with attendants sometimes receiving voluntary tips for maintenance. I have personally donated to attendants at Engen 1 Stop and other competitors when I observed them maintaining the facilities. The issue is not the amount requested, but the principle. As a paying customer, I should not be asked to pay for basic amenities. Furthermore, I generally do not carry cash and rely on card payments since COVID-19, making such a demand impractical. Although the attendant later relented and offered free access, the damage was already done. The experience left me feeling unwelcome and disrespected. As a result, I chose not to use the facilities, not to purchase food, and not to refuel at Shell. I will not be returning to Shell service stations in the future. We did stop outside of town and relieved ourselves free of charge without buying anything. This practice is inconsistent with the hospitality offered by your competitors and undermines customer loyalty. I urge Shell South Africa to review this policy and ensure that restroom facilities remain free for customers, with voluntary tipping as the standard. There is a possibility that this was a decision made by the staff member concerned or even by the operator. The fact is that Shell is the brand associated with this behaviour along with Famous. brands.
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Pizza, Comida Rápida
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Rango de precios por persona
ZAR 160 - ZAR 410
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