Sonic Drive-In

Name: Sonic Drive-In
Address: 322 N Dean Rd, Auburn, Alabama, Estados Unidos
Telephone: +13348216235
Price range: $
Rating: 2.4

783 votos

N.º 30 de 218 comida rápida en Auburn

1 sucursal más en Auburn

Abierto ahora 09:00 - 01:00

Actualizado hace 3 meses

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Sonic Drive-In te ofrece distintos dulces

Las hamburguesas de Sonic Drive-In gustan a distintos paladares

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Muchos de sus visitantes dicen que los camareros te ofrecen aquí unas hamburguesas de queso bien valoradas. La mayoría de usuarios destacan que puedes probar unos buenos batidos o un bien valorado té en esta comida rápida. Las galletas de Sonic Drive-In no son muy del agrado de sus clientes.

En este lugar, puedes pedir platos para llevar. Según las opiniones de los críticos, sus empleados pueden llegar a ser recomendables. Sus visitantes te advierten de que es un pena pagar dinero por su decepcionante servicio. Según el criterio de los usuarios, sus precios son cuestionables. Este lugar se caracteriza por una atmósfera inusual. Los asiduos valoran esta comida rápida por debajo de la media en Google.

Opiniones de los clientes sobre platos y características

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Valoraciones de Sonic Drive-In

Zomato

(2.8/5)

Foursquare

(6/10)

Google

(3.1/5)

692

Trip

(3/5)

Facebook

(2/5)

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Jethridge hace 4 meses en Google

I had a pickup for a delivery order and received possibly the worst customer service of my entire life. I initially pulled up to a stall and pressed the button, and was told to hold. I waited for about ten minutes, and pressed it again. No response. I went to another stall and pressed it, no response. The drive through was backed up, and when I got to the speaker, I got no response for over 10 minutes. I then went to the door and started actively knocking and making eye contact with the employees, at which point they chose to ignore me for a few more minutes. One of the employees finally opened the door and rudely asked what I wanted, and they hadn't even started the order. As she went back inside, I could hear her cursing me out to her coworkers. I've worked in fast food, so I get it, but at least wait until you're out of earshot to curse your customers out. After a few more minutes, she came out and gave me the order, and as she walked back inside she laughed and said "you mad". This is not an isolated incident. I have almost never received anything resembling good customer service from this location. Wait times are long, employees visibly sit around and do nothing while the line backs up, employees are rude and openly insult customers, and their hours are embarrassingly inconsistent. This place needs to be closed, the franchise owner is a complete embarrassment for letting it get this bad.

Response from the owner hace 4 meses

This behavior is completely unacceptable and does not reflect SONIC'S values. We are deeply concerned by your report, and will take investigate immediately.

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James Browning hace 5 meses en Google

This place is just completely falling apart. Been drive-through only for months, now it's apparently mobile orders only. The drinks all taste sour, which is a pretty big problem when they also only serve drink orders half the time. Meal type: Lunch Food: 4 Service: 1 Atmosphere: 1

Response from the owner hace 5 meses

Hi James, we’re sorry to hear about these frustrations. It’s disappointing to miss the mark on both our service and drink quality. We appreciate this feedback as we work to improve the experience for every guest at our Drive-In.

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Joseph R. Elder hace 6 meses en Google

After a rehearsal I "so" had a craving for a strawberry milkshake. Thankfully, Sonic in Auburn, AL was open. Let me just lay it out here that the medium strawberry milkshake I got at Sonic two nights ago was "the best strawberry milkshake I've ever had!" Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

Response from the owner hace 6 meses

That is music to our ears, Joseph! We’re so glad we could hit the spot after your rehearsal. Claiming the "best strawberry milkshake ever" is a huge compliment, and we're thrilled our Auburn team delivered. See you next time the craving strikes!

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