43 sucursales más en Hamilton
Abierto ahora
08:30 - 23:00
Actualizado hace 1 mes
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Los usuarios valoran este restaurante por debajo de la media en Google.
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Janette Patterson
hace 2 meses en Google
I arrived at 7:05. My order should have been ready but it hadn’t even been started. She asked for a few more minutes, which I was trying to be understanding and said okay. Then she proceeded to serve the person after me in line! She must have realized what she was doing because she half made the other customers sandwiches and then started making mine. I wasn’t closely watching as she had the ticket but I noticed she was putting tomatoes on them which I had removed in the app. I mentioned as much but she said her printout had tomatoes. I thought maybe I had screwed up my order and simply asked her to remove them. I got my sandwiches and went to my car. When I opened the one up I realized it was not at all what I had ordered. It had no mayo and spinach on it which I had removed. I checked the app again and confirmed I did not make a mistake in what I ordered. I went back in the restaurant and explained my sandwiches weren’t what I ordered, and that there was no mayo on them. I was then told by the woman that she did put mayo on. I opened the sandwich and showed her there was no mayo. As I was doing so the top bun fell on the floor. I was then told multiple times that they made what I had ordered and that they had to follow the printout ticket. I said this was impossible and showed them my order on the app and in my email. THE PRINTED ORDER DID NOT MATCH THE APP!!!! I was told there must be a bug in the app. Obviously, but now this is somehow my problem. They would not remake my sandwiches or refund me even though I didn’t receive what I’d ordered. I guess at Subway it’s always the customers fault/problem, even when the problem is with the SUBWAY app. Meal type: Dinner Food: 3 Service: 1 Atmosphere: 1
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Amrit 777
hace 5 meses en Google
I had a great experience at Subway today! Jasmeet was very friendly and helpful, and my sandwich was fresh and made exactly how I wanted it. The store was clean and the service was quick. Really appreciate the great customer service. I’ll definitely be coming back again! Food: 4 Service: 5 Atmosphere: 4
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Rajinder Sandhu
hace 5 meses en Google
I had a great experience at Subway thanks to **Simran**! She was very friendly, patient, and made my sandwich perfectly. She took the time to make sure everything was exactly how I wanted it and kept a positive attitude the whole time. The service was quick, the ingredients were fresh, and the overall experience was excellent. Simran’s great customer service really stood out and made my visit even better. I’ll definitely be coming back! Food: 5 Service: 5 Atmosphere: 5
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| LunesLun | 08:30-23:00 |
| MartesMar | 08:30-23:00 |
| MiércolesMié | 08:30-23:00 |
| JuevesJue | 08:30-23:00 |
| ViernesVie | 08:30-23:00 |
| SábadoSáb | 09:00-22:00 |
| DomingoDom | 09:00-22:00 |
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