Subway

Thank you for sharing your experience. We’re very sorry to hear that your recent visit felt awkward and unwelcoming, especially after being a frequent customer in the past. Your feedback about the lack of acknowledgment, poor communication during the order, and overall atmosphere has been shared with our management team. We will be addressing this directly with staff and reinforcing expectations around customer service, attentiveness, and hospitality. We truly appreciate your honesty and regret that we let you down. Thank you for visiting your local Subway!

We’re very sorry to hear about your experience. The concerns you’ve raised regarding food quality, cleanliness, and professionalism are taken very seriously and are not reflective of the standards we expect in our restaurant. We have discussed these matters directly with our employees and are reinforcing proper food handling, freshness, and attentive service at all times. We have also clearly instructed our team that mobile phones are not to be used while assisting guests or during service. Thank you for bringing this to our attention. Thank you for visiting your local Subway!

Thank you for the feedback! We're glad you enjoyed the food and service. Hope to see you again soon! Thank you for visiting your local Subway!