Subway

We’re very sorry to hear about your experience and sincerely apologize for the wait and frustration you encountered. Waiting 25–30 minutes for a single sandwich is not the level of service we strive to provide, and we understand why you were disappointed. We are also concerned by your comments regarding your phone calls and your experience communicating with our team. Every guest deserves to be treated with respect, and we take these concerns seriously. We would appreciate the opportunity to investigate this further. If you could please email us at customersfirst@gpsubway.com with the date of your visit and any additional details, so we can address it with the team members involved. Thank you for taking the time to bring this to our attention. Your feedback helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.