Terra - Plant Based Food

Dear Bidatz, Thank you so much for your review! We’re thrilled to be Kuta’s fully vegan option and that you enjoyed our offerings, especially the “salmon” toast and tortilla. We strive to provide healthy, plant-based meals that may be different from the norm, and we’re glad you appreciated that. We hope to welcome you back soon for breakfast or any meal of the day!Thank you so much. Team Terra.

Dear Carolina,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced. Your feedback is extremely important, and we are truly sorry that we did not meet your expectations on this occasion.We take hygiene and quality control very seriously, and we are currently reinforcing our processes to ensure this does not happen again. Our homemade almond milk is prepared fresh daily, and we regret that the quality of your latte was not up to our usual standard.To make things right, we would like to offer you a refund. Please reach out to us via WhatsApp at +6285936633130 and we will process it as quickly as possible.We also appreciate your comments about the service. Attentiveness is a priority for us, and we will be addressing this with our team to ensure every guest feels cared for and valued.Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with a better experience in the future.

Dear Max,Thank you for sharing your feedback with us. We’re sorry to hear that the falafel and sushi didn’t quite meet your expectations, but we’re glad you enjoyed the Yellow Submarine smoothie, kombucha, and Snicker dessert! Your input on pricing is also appreciated, and we’ll take it into consideration as we strive to balance quality and value.We hope to welcome you back to Terra soon and provide an even better experience.Best regards, Team Terra