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Response from the owner
hace 21 días
Thank you, M. Zakriya, for sharing your honest feedback, and especially for being a customer for the past 3–4 years. We’re genuinely sorry to hear that your recent experience left you feeling that the quality and value have declined. Your concerns about the pizza size and the difference between the price quoted on the call and the amount charged are important, and we understand why this would be frustrating. Although we’re responding some time after your visit, we want you to know that we take this feedback seriously. We’re reviewing these concerns with our team, as maintaining consistent quality and clear pricing is important to us. We truly appreciate the support you’ve given us over the years and hope we can have the opportunity to earn back your trust.