Thai Express

Name: Thai Express
Address: 5560 Baldwin St S Building C - unit 3, Whitby, Ontario, Canada
Telephone: +19056550489
Price range: $
Rating: 4.1

117 votos

N.º 77 de 354 restaurantes en Whitby

Abierto ahora 11:00 - 23:00

Actualizado hace 2 meses

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Olvídate del resto, descubre en este restaurante su carta tailandesa. Los usuarios de Google le han dado una valoración de 4 a Thai Express.

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Valoraciones de Thai Express

Google

(4/5)

117

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SE Y hace 3 meses en Google

Amazing food and even better service! The staff were so sweet to my kid. We'll be regulars here for sure! Food: 5 Service: 5 Atmosphere: 5

Response from the owner hace 3 meses

Thank you so much for your wonderful review, SE Y! We're thrilled to hear that you had an amazing experience at Thai Express and that our staff were able to make your child's visit special. Your feedback means a lot to us, and we're excited to welcome you as regulars! Let me know if there’s anything else I can do for you. I’m happy to help.

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sohyeon jeon hace 3 meses en Google

Excellent hygiene and very kind staff. The food came out fast. I ordered takeout, and it stayed warm until I arrived home. I will be visiting often. Thanks! Food: 5 Service: 5 Atmosphere: 5

Response from the owner hace 3 meses

Thank you for your wonderful feedback, Sohyeon Jeon! We're thrilled to hear that you experienced excellent hygiene and that our staff was kind and attentive during your visit. It's great to know that your takeout order arrived warm and that you enjoyed your meal. We look forward to welcoming you back to Thai Express often! Let me know if there’s anything else I can do for you. I’m happy to help.

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Shree hace 8 meses en Google

I visited Thai Express around 9 PM this evening to pick up my Uber Eats takeout, and I had a very disappointing experience. The lady working at the counter (and preparing the food) was extremely rude and unwelcoming. She didn’t greet me, didn’t acknowledge me, and just stared when I walked in. When I showed her my order number, she abruptly said that someone else had already taken my order. It was clearly her mistake she didn’t even check the previous customer’s order number or name and just handed my food to him simply because he said he was here for a pickup. Instead of admitting the mistake, she looked at me as if I was lying and barely responded to any of my questions. I had to repeat myself three times just to get a one-word answer. She then prepared my food with visible reluctance, took longer than necessary, and the quantity was noticeably less almost like she split one order into two portions. It felt like she treated me as if I was asking for food for free, even though I had already paid through the app. What made this experience even more disappointing is that I picked up food from this same location last night, and the person serving then was the complete opposite. He was polite, calm, friendly, and genuinely professional. Tonight’s experience was unacceptable, and I hope the management addresses this kind of behavior. Customers shouldn’t be treated with suspicion or disrespect, especially when the mistake was on their end. Price per person: $10–20 Food: 2 Service: 1 Atmosphere: 1

Response from the owner hace 8 meses

Thank you Shree for sharing your experience with us. I'm truly sorry to hear about the negative encounter you had during your visit. We take such feedback seriously and would appreciate it if you could provide more details through our customer feedback form at https://form.jotform.com/230324788531255. We hope to have the opportunity to serve you better at Thai Express in the future.

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+1 905-655-0489

Reserva

Tailandesa, Opciones vegetarianas

$$$$ Rango de precios por persona CAD 10-CAD 20