Foodphilosophy

Thank you! So glad you loved the food and our team — we really appreciate your support. Hope to welcome you back again very soon!

Hi there, thank you so much for taking the time to share such honest, detailed feedback with us — this is exactly what helps us improve, and we are truly sorry that your visit fell so far short of what you expected, and of the standard we always aim for We completely understand why you’re surprised, and why this makes you question our high ratings — there is absolutely no excuse for an experience like the one you had, and we are disappointed in ourselves that we didn’t deliver the quality, variety or value you deserve, especially for the price you paid. We hear every single thing you’ve mentioned loud and clear: the limited selection, the curries tasting almost the same, dishes being overly salty or not fresh, the rice being dry, overcooked and unpleasant to eat, small portions and limited refills… none of this is how our food should be, and none of this is acceptable. We’re really glad you mentioned our team were polite and friendly — that’s something we’re proud of — but we know that alone doesn’t make up for disappointing food, and we take full responsibility for that. Your feedback has already been shared directly with our kitchen and management team. We’re immediately reviewing our menu variety, recipe consistency, how we prepare and serve our rice and dishes, our portion sizes and our refill policy — everything you’ve highlighted is being fixed right away. We know we let you down this time, and we are truly sorry. If you’d ever be willing to give us another chance, please do reach out to us directly — we’d love the opportunity to welcome you back properly and show you what we’re really about. Thank you again for being honest with us; it really does help us do better

Thank you so much for this absolutely wonderful review — it just made our whole day! We are over the moon to hear Masueh looked after you and your family so perfectly! She really is such a wonderful, caring member of our team, and it means everything to us that her service made your visit so special. It makes us so proud to know our high rating truly lived up to your expectations, and that you loved our fresh buffet, enjoyed the food, and felt it was amazing value for money — this is exactly the warm, delicious experience we strive to give every guest, so reading your kind words means the world to us Thank you so much for taking the time to share your lovely feedback and support. We can’t wait to welcome you and your family back again soon for another fantastic meal!