The Hoxton, Rome

Ciao Ana,Thank you so much for the lovely words!We’re delighted to hear Francesca took such great care of you. Big thanks as well to Desy and Salvatore for the speedy and attentive service.We’re so glad you enjoyed the drinks and food, and we can’t wait to welcome you back soon x the Hox

Ciao Sebastian, Thank you for your review! We’re glad you found our location convenient for getting around the city and that your stay was comfortable. We hope to welcome you back soon!x The Hox Team

Ciao Pedro,Thank you for your feedback.We are truly sorry to read that your experience did not fully meet your expectations. Please allow us to clarify that the room you are staying in is a CosyUp Room, which represents an upgrade to the next category above the Cosy Room you had originally reserved. This confirms that the benefits of American Express The Hotel Collection were correctly applied.We also hope you noticed that we arranged a twin setup upon your arrival, even though such requests are normally guaranteed only up until the day before check-in. Understanding how important this detail was for you, our team made every effort to accommodate it.We regret if these attentions were not enough to make your stay more enjoyable, and we sincerely hope the remainder of your time with us will bring you greater satisfaction.x the Hox