The WORKS Craft Burgers & Beer

Name: The WORKS Craft Burgers & Beer
Address: 92 King St S, Waterloo, Ontario, Canada
Telephone: +15198856000
Price range: $$
Rating: 4.8

2598 votos

N.º 238 de 536 restaurantes en Waterloo

Abierto ahora 11:00 - 21:00

Actualizado hace 2 meses

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Este restaurante te brinda buenos platos y un lugar donde descansar tras un largo paseo alrededor de Waterloo Community Arts Centre. The WORKS Craft Burgers & Beer está recomendado por la cocina canadiense que sirven. Según la valoración de Google, este lugar ha llegado a un 4,1.

Opiniones de los clientes sobre platos y características

onion Tower

milkshakes

refund

the Kitchener location

paying

caesar Salad

a Sunday

seems

seated

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Trip

(3.9/5)

207

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(4.3/5)

337

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Paria Farzadnia hace 6 meses en Google

Joey went above and beyond to ensure we had a great experience - he was an exceptional host. I’ve been visiting this location since 2018, and it has consistently delivered high quality service and food. My go-to order is the Juicy Lucy (With one egg), which was as fresh and flavourful as ever definitely a standout item that keeps you coming back. We also ordered the Tower of Rings, which is honestly a big reason we return; they’re always perfectly crispy, never greasy, and served fresh. Thank you for maintaining such consistent service and quality over the years. Price per person: CA$30–40 Food: 5 Service: 5 Atmosphere: 5

Response from the owner hace 6 meses

Hi Paria Farzadnia , thank you for choosing us. We look forward to having you visit again soon.

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Andrew Stoltz hace 6 meses en Google

Horrible experience ordered food with uber eats waited over a hour for 3 burgers, delivery driver waited an extra 25 min at store for our food to receive raw burgers. My wife took a bite into her burger and it was solid pink and gummy/tacky not even cooked at all! Outside browned off and thats it. The staff clearly don't know how to properly cook food and handle food because these burgers were raw and unsafe to eat! Still cold in the centre when they arrived at our house like they had come out of freezer. Kw health and safety need to do a audit of this location and check to make sure they are training people on proper handling of food and cooking of food. Because sending burgers out like this is a perfect way to give people food poisoning. So now after we waited we have to find somewhere else to get food from because the works staff cant seem to cook something as basic as a hamburger properly when thats what they specialize in. At $25 a meal you would think there staff would be trained in properly cooking burgers but clearly not. And dont worry we will be sure to share our experience all over so people are aware of how poorly managed and trained your staff is at this location. Price per person: CA$20–30 Food: 1 Service: 1 Atmosphere: 1

Response from the owner hace 6 meses

Hi Andrew, we’re very sorry to hear about this experience. What you’ve described is extremely concerning and not acceptable. We’d like to investigate this with the restaurant team as soon as possible. Please reach out to us at khalya.heron@mtygroup.com with your order details, including the location, date, and any order information from Uber Eats so we can follow up immediately.

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Justin Wong hace 6 meses en Google

Came for lunch with a friend. Order the Gou Gou Balls to split to start and they are fantastic! The cheese is so gooey and melted with the crisp bacon shell. Dip in the sauce and it's so tasty! Grabbed a hamburger Mary burger with fries, and man they load up the fries. Everything was great, including our server who seemed to be handling many tables but still able to check in on us quite often. Will be back again! Meal type: Lunch Price per person: CA$20–30 Food: 5 Service: 5 Atmosphere: 5 Dietary restrictions: Gluten free buns available for extra cost. Or lettuce wrap as well!

Response from the owner hace 6 meses

Hi Justin Wong , thank you for the positive note. We hope your next visit is just as great.

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+1 519-885-6000

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Comida Rápida , Americana , Canadiense