Tim Hortons

Name: Tim Hortons
Address: 1 Mall Dr, Parry Sound, Ontario, Canada
Telephone: +17057465925
Price range: $
Rating: 4.1

681 votos

N.º 12 de 17 comida rápida en Parry Sound

2 sucursales más en Parry Sound

CerradoAbre a las 05:00

Actualizado hace 2 meses

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Valoraciones de Tim Hortons

Foursquare

(7.7/10)

Google

(3.7/5)

627

Trip

(3/5)

Facebook

(3/5)

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Peter Rock hace 3 meses en Google

Love the new re-model of the new store. The staff is always friendly and accurate with my orders. The washrooms are always clean, can’t say that about other fast food places in town. Food: 5 Service: 5 Atmosphere: 5

Response from the owner hace 2 meses

Hi Peter, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

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trevor frettsome hace 3 meses en Google

This location was recently revamped. My first-time in this location wasn't a great experience. Garbage on the floor behind the counter and it's very noticeable. The girl at the counter had a huge attitude. Bathroom was disgusting. Not much of a difference from the Bowes St. location. Welcome to Parry Sound. Food: 3 Service: 3 Atmosphere: 3

Response from the owner hace 2 meses

Thanks, trevor! Here at Tim Hortons, we care about being your first choice. We strive to be the best we can be, so any additional feedback that you could provide on your experience would be much appreciated! Warm regards, Tim Hortons Guest Care

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Kristine Stanway hace 5 meses en Google

I recently had a very disappointing experience at Tim Hortons that I feel needs to be addressed. The debit machine in the drive-thru wasn’t working, and due to the size of my truck, I couldn’t exit the line. I decided to place my order at the window and then go inside to pay. When I entered the store, there was a man ahead of me who had done the same thing. I overheard his interaction with the employee at the front counter—an older woman with short hair and glasses—and it was honestly shocking. Before he could even explain his situation or tell her his order, she responded sarcastically, saying something along the lines of, “I’m not wearing a headset, so I don’t know what you ordered.” Her tone was unnecessarily rude and dismissive. The customer was clearly taken aback and calmly responded, “Thanks for being so rude,” before continuing with his order. Instead of de-escalating, the employee replied with, “Thanks for being rude too,” even though he had not been rude at all. When it was my turn, I explained that I had also ordered through the drive-thru due to the machine issue. She visibly shook her head and appeared irritated that I had come inside to pay, which made for another uncomfortable interaction. I understand that technical issues can be frustrating, but that’s no excuse for treating customers disrespectfully—especially when they’re trying to work around a problem they didn’t cause. Customer service should still be a priority, even during inconvenient situations. At the end of the day, customers deserve to be treated with basic respect. If someone isn’t in the right mindset to provide that, it may be better to step away rather than take it out on others. Meal type: Breakfast Price per person: CA$1–10 Food: 4 Service: 1 Atmosphere: 4

Response from the owner hace 4 meses

Hello Kristine, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

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+1 705-746-5925

Comida Rápida, Bocadillos, Opciones vegetarianas

$$$$ Rango de precios por persona CAD 1-CAD 10