26 sucursales más en Rochester
CerradoAbre a las 06:00
Actualizado hace 25 días
En este café, no te olvides de sus atrayentes sándwiches de desayuno, sus caseras tortitas de patata y su tierno pollo. Ven a por un delicado helado, unos singulares buñuelos timbits o unas generosas magdalenas si tienes hambre. Su delicioso café helado, su estupendo café mocachino y su excelente chocolate caliente son el punto clave de Tim Hortons.
En este lugar puedes pedir comida a domicilio. Se comenta que aquí el personal es afable. Su admirable servicio es siempre un placer. Sabemos que aquí los precios son asequibles. Hay una interesante atmósfera en este lugar. Pero los clientes valoran este café por debajo de la media en Google.
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TLC Tlwolff
hace un mes en Google
I went to this Jefferson Hylan Tim Hortons today to get a matcha latte with coconut milk and a everything bagel with plain cream cheese through the drive-thru, the first matcha latte was curdled and the second one tasted like so thick that I couldn't even drink it, the bagel wasn't even toasted properly and there was hardly any cream cheese on it. when I came in to the store to get a refund, and they asked me what I needed and I told them I wanted a refund, the girl literally smirked and laughed quietly as if her body language couldn't tell enough, she was extremely animated and when I asked her if it was funny to her, she even became more animated and even walked around with a smirk on her face as if she was taking this personal and then when I mentioned it to the other lady, she told me that the girl was nervous and it was because I was aggressive and dominating and I can assure you that I was not, and my tone was low and direct, I wasn't yelling, I didn't have a raise tone, I didn't say anything mean or cruel, I just asked for a refund and she started smirking and acting like it was a joke to her and I could assure you that I was respectfully and polite, and the "so called" manager, when I asked her a few questions, she totally ignored me three times and then when I asked for the manager she pointed to herself as if to say (sarcastically) I'm the manager, but without words and she was looking down. Then I said, " wait, your the manager and your acting this way?" she's deff not qualified to be a manager and her and the other girl are deff not qualified to handle someone wanting a refund and they seemed to take it personal and as if it were funny or some kind of joke and that's not the way Tim Hortons is know for. I'll deff never go to that location again!! thank you Tammy Price per person: $1–10 Food: 2 Service: 1
Rebecca Burrow
hace 2 meses en Google
Drive through. Food: 4 Service: 5 Order type: Takeaway Meal type: Brunch
T
Response from the owner
hace 2 meses
Hi Rebecca—nice! We’re glad your drive-through visit at Tim Hortons hit the mark.
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Patel Shubh
hace 3 meses en Google
I had an initial hiccup with my medium iced latte, it was missing the sugar and hadn’t been whipped properly. However, I’m glad I reached out because the team took my concern seriously and made it right immediately. It’s clear they care about getting orders correct and ensuring customers leave happy. Everyone has an off moment, and it’s how a business handles it that truly matters. Will be coming back thanks for making it right! Food: 5 Service: 5 Order type: Takeaway Meal type: Breakfast Price per person: $10–20
T
Response from the owner
hace 3 meses
Hi Patel Shubh,Thank you for being a guest at Tim Hortons and for taking the time to share your feedback. We're sorry to hear about your experience with the medium iced latte. It’s disappointing that it didn't have the sugar you requested and that the espresso wasn’t whipped. Your comments are valuable, and we will certainly look into this to ensure better quality in the future.If there's anything else you would like to share to help us make this right, please reach out to us here: timhortons.com/contact-us. We appreciate your input and hope to provide you with a better experience next time.Best,Tim Hortons Team
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