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Tim Hortons

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503 votos
670 sucursales más en Toronto
Abierto ahora 05:00 - 22:00
Actualizado hace 1 mes
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Excelente lugar para un momento de relajación con un rico café calientito y un buen pan para dar inicio al día, muy recomendado ! Service: Dine in Meal type: Breakfast Price per person: CA$10–20 Food: 5 Service: 5 Atmosphere: 5
T
hace un año
Merci José! Nous sommes extrêmement reconnaissants que vous ayez pris le temps de nous transmettre vos commentaires. La satisfaction des invités et notre engagement envers eux sont des priorités absolues de notre entreprise. Cordialement, l’équipe des services aux invités
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I ordered two chicken wraps and politely asked if they could add a little extra mayonnaise. The employee, who appeared to be Asian and was wearing a hat, first rolled his eyes (not the first time) , turned to his coworker, and then turned back to me. He raised his voice and, while gesturing with his hands, said, “EXTRA? YOU WANT EXTRA?” I was honestly surprised by his tone, but simply said yes. He then raised his voice even more and said, “You should have told me before! You have to pay for it!” He continued speaking to me in an irritated manner and using aggressive hand gestures. I told him that was completely fine and that he could charge me for the extra mayonnaise. When we got to the register, I told him, “Instead of giving attitude to the customer, you could have just explained it.” He rolled his eyes again and responded, “No, I was just explaining.” Having worked in restaurants myself, I understand that mistakes and misunderstandings happen. But there is absolutely no reason to speak to a customer in that tone. A simple “Sure, we can add extra, but there will be an additional charge” would have been enough. I genuinely think this employee needs proper training and a serious warning about customer service. Nobody should have to deal with unnecessary attitude and disrespect when they are simply trying to order food. Extremely rude and disappointing experience. Food: 1 Service: 1 Atmosphere: 1 Order type: Takeaway
T
hace 2 meses
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
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I recently visited Tim Hortons and was disappointed with the overall customer service experience. The staff appeared unhappy and unapproachable, which created an unwelcoming atmosphere. There was little interaction with customers, and it felt like employees did not want to be there. A friendly attitude can make a big difference, and unfortunately that was missing during my visit. I hope management addresses staff morale and customer service so future visits are more enjoyable. Meal type: Lunch Price per person: $100+ Food: 1 Service: 1 Atmosphere: 1
T
hace 4 meses
Hi Satchin, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
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Americana, Opciones vegetarianas
$$$$ Rango de precios por persona CAD 1-CAD 10
Tim Hortons en el mapa
© OpenStreetMaps contributors
607 Eglinton Ave E
Toronto, Ontario, Canada
Eglinton
Dirección
Eglinton
607 Eglinton Ave E, Toronto, Ontario, Canada
670 sucursales más en Toronto
Características
Para llevar Sin asientos al aire libre Tarjetas de crédito aceptadas Entrega Wifi Sin reserva Accesible para sillas de ruedas
Horario
LunesLun 05:00-22:00
MartesMar 05:00-22:00
MiércolesMié 05:00-22:00
JuevesJue 05:00-22:00
ViernesVie 05:00-22:00
SábadoSáb 05:00-22:00
DomingoDom 05:00-22:00
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@TimHortons
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