Tim Hortons

Name: Tim Hortons
Address: 800 Bancroft Dr, Mississauga, Ontario, Canada
Telephone: +19052869780
Price range: $
Rating: 4.9

2451 votos

N.º 148 de 863 comida rápida en Mississauga

N.º 587 de 4938 comida rápida en Toronto

105 sucursales más en Mississauga

Abierto ahora Abierto las 24 horas

Actualizado hace 25 días

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La clave de esta comida rápida está en su cocina canadiense. Tim Hortons no es muy querido por los usuarios de Google, quienes le han dado una valoración por debajo de la media.

Opiniones de los clientes sobre platos y características

swati

rayan

application

soft spoken

of yelling

mobile order

tims

dream Donuts

the drive thru window

acknowledge

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(3/5)

Facebook

(3/5)

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Angel Quezada Moreira hace un mes en Google

Very good experience everytime I come, I work down the street and the staff treat me very well

Response from the owner hace un mes

Thank you Angel! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

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Mariam Khan hace un mes en Google

I did not want to leave a bad review, but I feel compelled to share my recent experience. Ever since the renovation a few months ago, service and quality has drastically declined. I am unsure if there is new management or new staff, but this location has gone from being one of the best outlets to one of the worst. - Ambience: The store temperature is kept uncomfortable and hot, even when it is very warm outside. When I brought this to the staff's attention, they mentioned they didn't know how to adjust it. - Staff & Service: Even during quiet periods in the drive-thru, staff members congregate in the back while customers wait at the counter. While there are two ordering kiosks, customers waiting at the register should still be attended to promptly. - Food Display: While I understand minimizing food waste, the display cases are routinely empty throughout the day. Many walk-in customers look at the display to decide what to order, but there are rarely options available. - Product Quality: The Iced Capp is a signature item, but the vanilla Iced Capp I received was completely off—it tasted like plain coffee mixed with basic sugar syrup rather than a properly made beverage. - Food Quality & Service Response: The quality of the hot food was unacceptable. The cheese on the grilled cheese melt wasn't melted at all, and the Spicy Chicken Sandwich had a patty so burnt it was hard to bite into. When I brought this to the employee's attention, she simply took the item away without offering an immediate solution or apology. Only after I went back to ask what would be done did she state it would take 15 minutes to make another one—all while the store and drive-thru were virtually empty. Please address these issues by either retraining the current team or addressing management oversight. Food: 1 Service: 1 Atmosphere: 1 Order type: Takeaway

Response from the owner hace un mes

Hello Mariam,We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-caWarm regards, Tim Hortons Guest Care

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Michelle hace un mes en Google

Absolute public health hazard, do not go to this location! I ordered an Iced Capp on DoorDash and had no idea it was full of spoiled milk because it arrived sealed with the red delivery tape over the lid, which completely hid the horrendous smell. I just opened a little bit of the red tape, put my straw in, and took a drink. The second I swallowed it, I realized it tasted like pure, disgusting vinegar. The milk was so thick and curdled that it wouldn't even mix with the coffee base; it just sat there clumped up with the ice. I am nauseous as hell, stuck with a vile vinegar taste in my mouth, and it completely triggered my stomach. Thanks a lot to this stupid location for making people sick! Do not go to this location, and honestly, don't trust any Tim Hortons right now because their standards are dropping lower and lower. Serving rotten milk is a whole other level of negligence. How do the workers not notice this? Or did you guys accidentally mix in cleaning products or vinegar? Because there are literally videos online of people finding out that cleaning chemicals were left in their drinks at Tim Hortons. I have already contacted corporate to have this store aggressively investigated. Disgusting and completely unacceptable! I noticed my review with photo proof was delete from DoorDash they told me they were removing this location, yet they are still active. If DoorDash allows a restaurant to keep serving food and drinks that leaves customers sick and nauseous weeks later and lets them scrub bad reviews then their standards are dangerously low. Knowing how terrible their reviews and food safety are, it is completely unacceptable to keep this restaurant open! Food: 1 Order type: Delivery

Response from the owner hace un mes

Hello Michelle,Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time.Warm regards, Tim Hortons Guest Care

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Todas las opiniones

+1 905-286-9780

Canadiense, Comida Rápida, Opciones vegetarianas

$$$$ Rango de precios por persona CAD 1-CAD 10

800 Bancroft Dr

Mississauga, Ontario, Canada

Dirección

800 Bancroft Dr, Mississauga, Ontario, Canada

105 sucursales más en Mississauga

Características

Tarjetas de crédito aceptadas Sin asientos al aire libre Wifi No hay entrega Para llevar Sin reserva Accesible para sillas de ruedas Estacionamiento

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