1 sucursal más en Wetaskiwin
Abierto ahora
05:00 - 23:00
Actualizado hace 2 meses
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Este café no ha llegado a una puntuación muy alta por parte de los usuarios de Google.
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Reseñas de visitantes en Tim Hortons
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Corie Euteneier
hace 3 meses en Google
If I could negative stars, I would. The staff at the location at the south end of Wetaskiwin by the Walmart are beyond disgusting. They outright lied about not having a defibrillator, as all businesses are required. They refused to let a Healthcare professional inside to get some assistance for an emergency situation out in their parking lot JUST BECAUSE THE GENTLEMAN WAS NATIVE!! They were repeatedly asked at the drive-thru if someone could call 911 and ignored the request. As a people driving by, we stepped in. We are all human and deserve respect and compassion, no matter the colour of our skin. We all bleed red in the end. I DO NOT RECOMMEND VISITING THIS LOCATION. Service: 1
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Jiten Sidhu
hace 3 meses en Google
Every single time they messed up my order . Staff is really rude when i ask to fix my order . Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1
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Response from the owner
hace 3 meses
Hello Jiten, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care
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BayouBilly66 (BayouBilly66)
hace 11 meses en Google
What is with the local Tim Hortons franchises lately? Are you trying to intentionally lose your customer base? I went in two days ago to get a coffee at the south end store in Wetaskiwin. There were 5 staff members I presume were on duty. The dining room was empty. I waited for someone to serve me a for at least 5 minutes. I made eye contact with 3 of them and nothing. Finally I saw one if them finish serving a young couple ahead of me thinking it was my turn next. Nope, that guy promptly went into the kitchen area and basically hid in there. I still waited... Nothing. I finally left. The drive thru wasn't that busy at all. I still went inside and was disappointed any way. Terrible if not nonexistent customer service here. Do yourselves a favor and stay away from this Tim Hortons outlet and watch them run an iconic Canadian coffee shop into the ground. *ZERO* stars but I was forced to give one star to post this.
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Response from the owner
hace 11 meses
Hello, We deeply apologize for your experience and would like to hear more about where we fell short. Please reach out to our Guest Care team at your earliest convenience at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care
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